Perspectives

Notes for the
work of leading.

A few ideas to take into the next meeting, the next decision and the next conversation you would rather postpone.

DelegationBy Pat Mazza

Giving away the task
is not giving away the decision.

A leader can delegate a great deal of work and remain the busiest person in the system. The team prepares the options, writes the document and gathers the information. Then everyone waits for the same final judgement.

The task moved. The authority did not.

One way to notice the pattern is to look at the questions people bring back. Are they asking for information they cannot access, or permission they do not believe they have? An instruction to “take ownership” does little if each reasonable difference in approach is corrected.

Try agreeing the decision boundary before the work starts. What can this person decide? When should they consult you? What would require escalation? Be specific about the constraints and less prescriptive about the route.

You still have responsibility for the system. You do not need to become its final checkpoint for everything. The difficult part may be allowing someone else to make a sound decision that is not exactly the decision you would have made.

Patrick Mazza reviewing papers and making notes in an illustrative working scene
Patrick Mazza · preparation and reflection. Illustrative image.
FeedbackBy Pat Mazza

Ask for the moment,
not the personality verdict.

“How am I doing?” is a large question. It can invite a general reassurance that costs the speaker little and teaches you less. People are often more useful when you make the question smaller.

Ask about a recent meeting. Where did you close down the discussion? What did you do that helped someone contribute? Was the decision clear when the conversation ended?

A specific moment gives both people something to examine. It also reduces the temptation to debate a permanent label such as “defensive” or “supportive”. You can disagree about intent while still understanding the effect of an interruption.

The next part is restraint. If you ask for feedback and immediately explain every circumstance, you may teach the other person to be less candid next time. First understand the example. Decide later what you think it means.

Choose one behaviour to change and invite the person to notice it. Feedback becomes more credible when someone can see that the conversation led somewhere.

JudgementBy Pat Mazza

Not every unknown
deserves another meeting.

Some decisions improve with more information. Others simply become later decisions. The distinction is worth making before you ask the team for another round of analysis.

What fact, if you learned it, would change the choice? How could you obtain it? What is the cost of waiting compared with taking a reversible step now?

These questions do not make uncertainty disappear. They prevent it from becoming an instruction to stay still. A small test, a named owner and an agreed review date can sometimes teach you more than another document.

Be more careful where a decision is difficult to reverse or affects people who cannot easily absorb the consequences. Speed is not a virtue by itself. Neither is delay. Judgement is matching the process to the decision rather than making every decision carry the same process.

A sensible next step

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